Covid-19: AIR CORSICA informs you

Updated on the 12/07/2022
This section is regularly updated and completed according to the latest information.

AIR CORSICA applies the governmental recommendations and implements a series of measures in order to limit the propagation of the Covid-19 since the beginning of the pandemic. This system is regularly re-evaluated in order to be adapted to the current health situation. The safety and health of our passengers and staff remain our top priority. 

TRAVEL FORMALITIES

We remind you that wearing a mask is not compulsory but is strongly recommended on board our aircraft from the age of six.

*Health documents (proof of vaccinations and/or tests) are still required for flights to/from a foreign country. The rules applicable according to the classification of the country can be consulted on the following website.

At the request of the Belgian authorities, all passengers travelling to Belgium on Air Corsica flights to Brussels Charleroi must first complete a Passenger Locator Form (PLF), regardless of their origin or nationality, and present it when boarding. If they fail to do so, or if the information provided is misleading or incomplete, they may be refused access to Belgian territory and a fine imposed by the Belgian authorities. The PLF is available in electronic version on the dedicated website. The use of the electronic form will become mandatory. Only those who are technically unable to fill in the electronic form will still be able to use the paper form.

For travellers going abroad, please refer to the requirements of the country concerned.

To make your trip easier, Air Corsica and its insurance partner Assurever offer you an all-risk cancellation insurance with a special COVID guarantee extension. This extension of cover allows you to insure your trip against the risks linked to COVID-19 and to benefit from a refund even in the event of a last-minute cancellation. Find out more about travel insurance.

Air Corsica does its utmost to provide the best possible service and thanks its customers for their understanding.

OUR HEALTH MEASURES AT THE AIRPORT AND IN FLIGHT 

To ensure that your stay is as safe as possible in the face of Covid, we invite you to take note of the measures recommended by the Corsican Regional Health Agency and the Corsican Prefecture.

All our teams are mobilized to offer you a serene journey. The following measures are applicable on all our flights until further notice:

• Cushions and blankets have been removed from our aircraft.
• Disembarkation of flights is sequenced by cabin area to respect physical separation.  
• The cabin cleaning of our aircraft is reinforced on a daily basis with new protocols covering the disinfection of all surfaces in contact with passengers such as armrests, shelves, belts and the use of an aeronautical approved virucide product which lasts several days.
• Our planes are regularly disinfected by fogging with an aeronautical approved virucidal product which lasts for several days.

TESTS AVAILABLE IN AIRPORTS

In the main airports served by Air Corsica, it is possible to carry out an RT-PCR or antigenic test within 24 to 48 hours. Indeed, COVID-19 screening centres have been set up in the airports of Paris, Marseille, Nice, Lyon, Toulon and Toulouse. You can therefore be tested at Paris-Orly, Marseille-Provence, Nice-Côte d'Azur, Lyon-Saint Exupéry and Toulouse-Blagnac. Find out more.

In addition, each airport has put in place reinforced sanitary measures to ensure that your journey is safe. More information on the airport websites.

OUR COMMERCIAL MEASURES 

Air Corsica is doing its utmost to provide the best possible service in these difficult circumstances and thanks its customers for their understanding.

Faced with this crisis of unprecedented proportions, we are doing everything possible to provide you with the best possible service by offering you flexibility and peace of mind.

• For a refund request, you can make your request on: https://support.aircorsica.com/), or with the travel agency that issued the ticket,
• You can also contact our customer service team on 0825353535 (0,20€/min) or send us an email.
• You can also contact us on Twitter and Messenger in private message (DM or MP) to share your travel information (file reference, file number, flights etc.).

You can also consult our FAQ (Frequently Asked Questions) which is updated regularly or contact us via our various channels.

Rest assured that our teams are doing their utmost to support you in this crisis which is affecting us all.

LET'S RESPECT THE MEASURES AND THE BARRIER GESTURES 

Faced with the epidemic of the Coronavirus Covid-19, it is important to take care of everyone and to protect others. This is why we would like to remind you that when travelling, as in everyday life, it is recommended to respect the usual measures of hygiene. 

• Do not shake hands/avoid physical contact. 
• Wash your hands very regularly with soap or disinfect them with a hydro-alcoholic solution. 
• Cough or sneeze into your elbow, 
• Use a single-use handkerchief and throw it away.
• Wearing a mask is compulsory in some cities, we invite you to check this before you travel.

If you need more information you can visit the government website or the website of the Corse community.

CORSICA, A TRUSTED DESTINATION WITH THE "SAFE CORSICA" BRAND

Prepare your stay in Corsica with complete peace of mind. All information is available on the website of the Corsican Tourist Agency and on the government website.

Travel in complete safety on our lines and appreciate our warm welcome, our smiles, our attentive listening and all our little attentions which constitute our identity. 

We look forward to welcoming you soon on board our aircraft. Find all the practical information on our website and on our social networks. 

Fate casu à voi è à i vostri.
Take care of yourself and yours.